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87game | Frequently Asked Questions

Got questions about 87Game? You are in the right place. Browse the sections below to find quick, clear answers about your account, payments, games, and more — written for Philippine players just like you.

What Can We Help You With?

Jump to the topic that matches your question or scroll down for a full FAQ list.

Account & Registration

Everything about creating your account, KYC verification, updating your details, and managing your player profile on 87Game.

Deposits & Withdrawals

Questions about funding your account through Philippine bank transfer, GCash, Maya, and how to cash out your winnings in PHP.

Sports Betting

How betting works on PBA, NBA, football, boxing, and esports events — including live betting, odds, and how to place your first wager.

Games & Casino

Learn about available game types — live casino, slots, eBingo, and online poker — and how to get started in each category.

Security & Privacy

How we protect your data, what OTP and SSL mean for your account, and steps you can take to keep your login credentials safe.

Responsible Gaming

Tools for setting deposit limits, session reminders, and self-exclusion options to help you stay in control of your gaming activity.

Can't find what you're looking for? Our support team is available 24/7. Email us at [email protected] or use the live chat feature when you are logged in.

Account & Registration

Head over to our Register page and fill in your basic details — name, email, phone number, username, and a strong password. You must be at least 21 years old. After submitting, verify your mobile number or email via the OTP sent to you, and your account will be active. The whole process usually takes less than five minutes.

For KYC verification, you will typically need a valid government-issued ID — such as a Philippine passport, SSS/GSIS card, PhilSys ID, or driver's licence. You may also be asked to provide proof of address. Uploading clear, legible copies through your account dashboard speeds up the review process considerably.

No. Each player is allowed only one account on 87Game. Multiple accounts per person are not permitted and may result in account suspension. If you have lost access to your account, contact our support team for recovery assistance rather than creating a new one.

Log in to your account and go to your profile or account settings section. Some details, such as your registered name, may require support verification before changes are saved. For major updates — like changing a linked phone number — an OTP confirmation step is usually required for security.

Deposits & Withdrawals

87Game supports Philippine Peso (PHP) deposits through local bank transfer, online banking, and supported e-wallets such as GCash and Maya. All transactions are processed in PHP. For a full list of currently available channels, check the deposit section inside your account dashboard after logging in.

Most deposits are reflected in your 87Game balance within a few minutes. Processing time may vary depending on the payment channel and your bank's own processing speed. If a deposit has not appeared after 30 minutes, keep your transaction reference number ready and contact our support team for assistance.

Go to the withdrawal section in your account dashboard, enter the amount in PHP, and choose your preferred payout method — bank transfer or supported e-wallet. Withdrawals require your account to be fully verified. Processing times vary by method; bank transfers may take one to three business days while e-wallet payouts are generally faster.

Credit cards and cryptocurrency are not accepted as deposit or withdrawal methods on 87Game. We focus on Philippine-native payment channels — local bank transfer and e-wallets — to keep transactions straightforward and compliant for our players.

Sports Betting

87Game covers a wide range of sports popular with Philippine players, including Basketball (PBA and NBA), Football, Volleyball, Boxing, and Esports. International events and leagues are also available. Visit the Sports section to see current available markets and upcoming fixtures.

Yes. 87Game supports live in-play betting on selected events. Odds update in real time as the game progresses, and you can place bets while the match is ongoing. Visit the Bet page during an active event to see available live markets.

Odds on 87Game reflect the probability of an outcome based on our trading team's analysis of each event. Odds can be displayed in decimal, fractional, or money line format depending on your preference settings. They are updated continuously, especially for live events, and may shift as conditions change.

Games & Casino

87Game offers a full game lobby that includes:
  • Slots — hundreds of titles with varying themes, paylines, and betting ranges
  • Live Casino — real-time dealer games like baccarat, roulette, and blackjack
  • eBingo — digital bingo draws popular with Philippine players
  • Online Poker — standard poker variants in a digital format
Browse everything from the Game Lobby.

Selected slot titles may offer a demo or practice mode so you can get familiar with the game mechanics before playing with real PHP balance. Live casino tables and eBingo draws are real-money games only. Check individual game pages in the Game Lobby to see if a demo mode is available.

eBingo on 87Game follows a digital draw format. Players purchase virtual bingo cards and the system draws numbers at set intervals. Prizes are awarded automatically when a player's card matches the required pattern. Draws run throughout the day, making it easy to join a session at any time. Visit the Bingo page for current schedules.

Security & Privacy

Yes. All data transmitted between your device and 87Game is protected by SSL/TLS encryption. We do not share your personal details with third parties except where required by applicable regulations. For full details on how your data is handled, read our Privacy Policy.

Change your password immediately and contact our support team via live chat or at [email protected]. Our team can temporarily lock your account while the issue is investigated. Never share your OTP or password with anyone, including people claiming to be 87Game staff.

Responsible Gaming

87Game provides several tools to help you stay in control: deposit limits, session time reminders, cooling-off periods, and self-exclusion options. You can access these through your account settings. We strongly encourage all players to use these features proactively. For more information, visit our Responsible Gaming page.

The minimum age to register and play on 87Game is 21 years old. Age verification is required during the KYC process. Anyone found to be under 21 will have their account suspended and any balances returned in line with our Terms & Conditions. Online gaming is for adults only — please play responsibly and within your means.

Yes. You can set daily, weekly, or monthly deposit limits directly from your account settings. Once a limit is set, it takes effect immediately and cannot be increased right away — there is a waiting period to ensure the change is deliberate. Lowering your limit, however, takes effect straight away.

App & Platform

Yes. The 87Game app is available for both Android and iOS devices. You can get the installation file or find download instructions on our Download page. The app gives you full access to sports betting, casino games, eBingo, and your account settings — all optimised for mobile.

No. Your existing 87Game account works across the website and mobile app. Just use the same login credentials — your email, username, or phone number along with your password — to access everything on any device. Your balance and game history sync automatically.

Try clearing your browser cache or app cache and refreshing. Make sure you are using an updated browser or the latest version of the 87Game app. A stable internet connection — whether mobile data or Wi-Fi — is also important for smooth gameplay. If issues persist, contact our support team with a brief description of the problem and your device type.

Still Need Help?

Our support team is available around the clock, every day of the week. Whether you are in Manila, Cebu, Davao, or anywhere else in the Philippines, we are here to help.

Email Support [email protected]
Live Chat Available 24/7 when logged in
Response Time Usually within a few hours by email

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